1. Who we are

MM&M Services Inc. is a Canadian human resources consulting firm based in Québec. We provide HR outsourcing and related services for large‑scale mining projects in Central and Southern Africa. This Privacy Policy applies to personal information we collect through our website and when you communicate with us.

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2. Personal information we collect

We may collect the following types of personal information when you use our website or contact us:

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• Name

• Email address

• IP address and basic technical information about your device and browser

• Any other information you choose to provide in our contact forms

 

We do not intentionally collect sensitive personal information through this website unless you choose to provide it.

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3. How we collect personal information

We collect personal information mainly through:

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• Contact forms on our website, when you submit an inquiry or request information

• Automatic collection of technical data such as IP address and basic usage data when you browse our site

 

4. Why we collect personal information (purposes)

We use the personal information we collect for the following purposes:

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• To respond to your inquiries and provide information about our services

• To provide and manage our HR consulting and outsourcing services

• To manage our relationship with clients, partners and candidates

• To operate, maintain and improve our website and services

• To comply with legal, regulatory and contractual obligations

• To protect our rights, security and property and those of our clients and partners

 

5. Legal bases for processing

Depending on the situation, we rely on one or more of the following legal bases to process personal information:

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• Your consent, when you choose to submit information through our contact forms

• The performance of a contract or steps taken at your request before entering into a contract

• Compliance with legal and regulatory obligations

• Our legitimate interests in operating and improving our business, our website and our services, provided these interests are not overridden by your rights and interests

 

6. How we store and share personal information

We store your personal information on secure systems provided by our website hosting and service providers, including Wix.com Ltd. and other trusted vendors. Your information may be processed and stored on servers located in Canada, the United States, Africa or other jurisdictions.

 

We may share personal information with:

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• Our clients and business partners, when necessary to provide HR and consulting services

• Service providers who support our operations (such as hosting, IT, communication and security providers)

• Professional advisers (such as legal or accounting advisers), where necessary

• Public authorities, regulators or law enforcement agencies, where required by law or to protect our rights

 

We require our service providers and partners to protect your information and to use it only for the purposes we specify.

 

7. International transfers

Because we operate in Canada and support projects in Central and Southern Africa, your personal information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

 

When we transfer personal information across borders, we take appropriate steps to protect it in line with applicable laws and this Privacy Policy.

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8. Data retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal and regulatory requirements, to resolve disputes and to enforce our agreements. When personal information is no longer needed, we will delete it or anonymize it in a secure manner.

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9. Security

We take reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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10. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to:

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• Help the site function properly

• Improve performance and user experience

• Understand how visitors use our pages

 

Cookies are small text files stored on your device. You can usually configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function correctly.

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11. Your rights

Depending on applicable law, you may have the right to:

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• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal and contractual obligations

• Request that we restrict the processing of your information in certain circumstances

• Object to certain types of processing, including processing based on legitimate interests

• Request a copy of your personal information in a portable format, where applicable

• Withdraw your consent at any time, where processing is based on consent

 

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.

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12. Withdrawing consent and requesting deletion

If you have provided us with your personal information, you may withdraw your consent or ask us to delete your information at any time, subject to our legal and contractual obligations. To do so, contact us at contact@mmmservicesinc.ca and clearly state your request. We will review and respond within a reasonable time and in accordance with applicable privacy laws.

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13. Communications

We will contact you only if you have provided your contact information, for example by submitting a contact form or requesting information about our services. You can ask us to stop contacting you at any time by replying to our message or emailing us at contact@mmmservicesinc.ca.

 

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or services. The updated version will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically.

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15. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of personal information, please contact us at:

Email: contact@mmmservicesinc.ca